Privacy Policy

Last updated: April 2026  ·  Attoh Limited (trading as ATTOH Digital)

1. Who We Are

ATTOH Digital is a trading name of Attoh Limited, a company registered in England and Wales. Our registered office address and company number are available on request at [email protected].

For the purposes of UK data protection law, Attoh Limited is the data controller in respect of the personal data we hold about you.

2. What Personal Data We Collect

We may collect the following personal data from you:

• Contact information — your name, email address, telephone number, and business name when you submit an enquiry via our contact form.
• Communication data — any information you provide when you contact us by email, phone, or through our website.
• Technical data — your IP address, browser type, device type, and pages visited (collected via analytics cookies, where you have consented).
• Commercial data — details of services you have purchased or enquired about.

We do not collect or process any special category personal data (such as health information, biometric data, or racial origin).

3. How We Collect Your Data

• When you submit our contact form
• When you email us directly
• When you telephone us
• Automatically through cookies and analytics (with your consent)

4. Why We Process Your Data (Legal Basis)

• Legitimate interests — to respond to your enquiry, communicate with you, and run our business efficiently.
• Contract performance — to deliver the services you have engaged us for.
• Legal obligation — to comply with our legal and regulatory obligations.
• Consent — for marketing communications and analytics cookies (where applicable). You can withdraw consent at any time.

5. How We Use Your Data

• To respond to and manage your enquiry
• To provide and deliver our services to you
• To send you relevant information about our services (where you have opted in or where we have a legitimate interest)
• To improve our website and service offerings
• To comply with legal obligations

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers — third party tools we use to operate our business (e.g. email platforms, form submission tools, analytics providers). These are bound by data processing agreements.
• Legal authorities — if required by law, court order, or to protect the rights and safety of our business or others.

All data is processed and stored within the UK or EEA, or in countries that provide an adequate level of protection.

7. How Long We Keep Your Data

• Enquiry data — up to 2 years from last contact, unless you become a client.
• Client records — up to 7 years after the end of the commercial relationship (for legal and tax purposes).
• Analytics data — as per the retention settings of our analytics provider (typically 14 months).

8. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data (subject to legal obligations)
• Restriction — ask us to restrict processing of your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses cookies. Please see our Cookie Policy for full details. You can manage your cookie preferences at any time.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee the security of data transmitted to us.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would always prefer you contact us first so we can try to resolve any concerns.

13. Contact Us

For any privacy-related questions or to exercise your rights:

• Email: [email protected]
• Post: Attoh Limited (trading as ATTOH Digital), Registered in England & Wales